jilijili8 Privacy Policy

This Privacy Policy ("Policy") describes how jilijili8 ("jilijili8," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "your," or "Player") who access or use the jilijili8 online casino platform, including the website at jilijili8.org and any associated mobile or progressive web application (collectively, the "Platform").

jilijili8 is committed to protecting the privacy and security of your personal data. We process personal information in accordance with applicable Philippine data protection legislation and the data handling requirements of our gaming regulatory framework. This Policy is designed to give you a clear and transparent account of our data practices so you can make informed decisions about your use of the Platform.

By registering an account, accessing the Platform, or otherwise providing your personal information to jilijili8, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside our Terms & Conditions, which are available at jilijili8.org/terms-conditions.

jilijili8 collects only the personal data that is necessary to provide our services, meet our legal and regulatory obligations, and maintain the security and integrity of the Platform. The categories of personal data we collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by law or regulatory mandate and with your explicit consent where applicable.

jilijili8 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting our support team, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies. See Section 7 for more details on our use of cookies.
• Third-party sources: Identity and financial verification data received from payment processors (such as GCash and PayMaya), identity verification service providers, and fraud prevention agencies, where necessary to comply with our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations.
• Regulatory sources: Information received from regulatory authorities, law enforcement agencies, or other gaming operators in connection with self-exclusion registers or responsible gaming programmes.

jilijili8 uses your personal data for the following purposes:

• Account management: To create, verify, maintain, and administer your jilijili8 player account, including processing your registration and verifying your identity and age (21+ requirement).
• Service delivery: To provide access to games, process deposits and withdrawals, administer bonuses and promotions, and deliver customer support.
• Regulatory compliance: To fulfil our obligations under applicable gaming regulations, anti-money laundering laws, and Know Your Customer requirements, including reporting to PAGCOR and other relevant authorities where required.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and other prohibited conduct on the Platform.
• Responsible gaming: To monitor gaming behaviour, identify signs of problem gambling, enforce self-exclusion requests, and administer responsible gaming tools such as deposit limits and cooling-off periods.
• Communications: To send you transactional communications (such as deposit confirmations and withdrawal notifications), account security alerts, and, where you have opted in, promotional communications about jilijili8 offers and updates.
• Platform improvement: To analyse usage patterns, conduct internal research, and improve the functionality, performance, and user experience of the jilijili8 Platform.
• Legal proceedings: To establish, exercise, or defend legal claims in connection with your use of the Platform.

jilijili8 will not use your personal data for any purpose that is incompatible with the purposes described in this Policy without first obtaining your consent or establishing another lawful basis for processing.

jilijili8 processes your personal data on the following legal bases:

• Contractual necessity: Processing that is necessary to perform our contract with you — that is, to provide the jilijili8 gaming services you have registered for, including account management, game access, and financial transactions.
• Legal obligation: Processing that is required to comply with applicable laws and regulations, including gaming licensing conditions, anti-money laundering obligations, age verification requirements, and PAGCOR reporting duties.
• Legitimate interests: Processing carried out for jilijili8's legitimate business interests, including fraud prevention, Platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent as the legal basis for processing — for example, for sending you marketing communications — you have the right to withdraw that consent at any time by contacting our support team or updating your account preferences.

jilijili8 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements.
• Game software providers: Licensed game developers and content providers whose games are available on the jilijili8 Platform, to the extent necessary to deliver game services.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent authorities, where disclosure is required by law or regulatory obligation.
• Professional advisers: Lawyers, auditors, accountants, and insurers engaged by jilijili8 in connection with the operation of our business, subject to professional confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of jilijili8's business, your personal data may be transferred to the relevant successor entity, subject to equivalent data protection commitments.

jilijili8 uses cookies and similar tracking technologies to operate and improve the Platform, personalise your experience, and support our security and fraud prevention measures. A cookie is a small text file placed on your device when you visit the Platform.

We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function correctly. These include session authentication cookies that keep you logged in to your jilijili8 account. These cookies cannot be disabled.
• Functional cookies: Used to remember your preferences and settings, such as your preferred language and display options, to provide a more personalised experience.
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the Platform, helping us identify areas for improvement. We use this data internally and do not share it in identifiable form.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats to the Platform and your account.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilijili8 Platform, including your ability to log in and access games.

jilijili8 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements.

As a general guide, jilijili8 applies the following retention periods:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and gaming regulatory requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable anti-money laundering legislation.
• Communications and support records: Retained for up to three (3) years from the date of the communication, or longer if relevant to an ongoing dispute or legal proceeding.
• Technical and usage data: Typically retained for up to twelve (12) months, after which it is aggregated or anonymised for analytical purposes.

Where personal data is no longer required for any lawful purpose, jilijili8 will securely delete or anonymise it in accordance with our internal data disposal procedures.

jilijili8 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jilijili8 Platform.
• Encrypted storage of sensitive personal and financial data at rest.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of Platform infrastructure.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Continuous monitoring of Platform systems for suspicious activity and potential security incidents.

While jilijili8 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is entirely secure. You also have a responsibility to keep your jilijili8 account credentials confidential and to notify us immediately if you suspect any unauthorised access to your account.

Subject to applicable Philippine data protection law, you have the following rights in relation to your personal data held by jilijili8:

• Right to access: You have the right to request a copy of the personal data jilijili8 holds about you, along with information about how it is being used.
• Right to correction: You have the right to request that inaccurate or incomplete personal data held by jilijili8 be corrected or updated.
• Right to erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations.
• Right to object: You have the right to object to the processing of your personal data where jilijili8 relies on legitimate interests as the legal basis, and where your particular circumstances justify such an objection.
• Right to withdraw consent: Where jilijili8 processes your personal data on the basis of your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to data portability: Where technically feasible and legally applicable, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact our support team using the details provided in Section 14. jilijili8 will respond to all verified data rights requests within thirty (30) days. We may need to verify your identity before processing your request.

The jilijili8 Platform is strictly intended for adults aged 21 years and above. jilijili8 does not knowingly collect, process, or store personal data from individuals under the age of 21. This is a firm requirement under Philippine gaming law and jilijili8 policy.

If jilijili8 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data, close the associated account, and return any deposits made, where legally required. If you believe that a minor has registered on the jilijili8 Platform, please contact us immediately using the details in Section 14.

Parents and guardians are encouraged to use parental control software and to monitor their children's online activity to prevent underage access to gambling platforms.

The jilijili8 Platform may contain references to third-party services, such as payment processors and game software providers. This Privacy Policy applies solely to personal data collected and processed by jilijili8 through the Platform. jilijili8 is not responsible for the privacy practices of any third-party services, and we encourage you to review the privacy policies of any third parties whose services you access in connection with your use of jilijili8.

jilijili8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect, where reasonably practicable.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how jilijili8 protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acknowledgement of the updated Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jilijili8 handles your personal data, please contact our Data Privacy team through the following channels:

• Live Chat: Available 24/7 directly from the jilijili8 Platform — the fastest way to reach us.
• Email: [email protected]

jilijili8 aims to respond to all privacy-related enquiries and data rights requests within thirty (30) days of receipt. For complex requests, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.

For concerns specifically related to responsible gaming or your gaming account, please visit our Responsible Gaming page or contact our support team directly.